At Locura Digital, we take care of your personal data and avoid storing sensitive information like bank details, card numbers, etc. For this reason, we will never ask you for your bank details; it will always be you who makes the payment directly with the institution of your choice.
In the case of bank transfers, we will provide our account number so you can make the payment securely.
For payment options like credit card, PayPal, or others, we will always redirect you to the secure page of the institution, so that you can enter your details with complete peace of mind through their security protocols.
As for your personal data needed to complete the order, they are processed according to the Privacy and Data Protection regulations.
As long as the order has not been shipped from our warehouse, you can cancel your order by sending an email or calling our sales department. You must clearly state the reason for the cancellation, as well as your details and order number.
If, for any reason, you are not satisfied with the product, you have 14 days from the date of receipt of the order to return it. The product and packaging must be in perfect condition, with all its documentation included. If the product is not in perfect condition and/or the original packaging is not included or is damaged, the item may suffer a depreciation.
The return shipping costs will be borne by the buyer. LOCURA DIGITAL, S.L. will not accept shipments with postage due, unless the return is due to an error on our part. In this case, please contact our sales department beforehand at phone: (+34) 93 861 63 72.
To exchange the item for another one, please contact our sales department to explore this option.
You can also inform us of your right to withdraw from this contract via email at info@locuradigital.com.
You can use the withdrawal form model provided below, although its use is not mandatory.
To comply with the withdrawal period, it is enough for the communication regarding the exercise of this right to be sent before the corresponding deadline.
Withdrawal form model
- Attention to:
LOCURA DIGITAL, S.L.
AVDA. SANT JULIA, 154 NAVE 2
08403 GRANOLLERS
info@locuradigital.com
I hereby inform you that I withdraw from my sales contract for the following goods/service with the reference number (*)
- Order placed on (*) / received on (*)
- Name of the consumer and user or of the consumers and users
- Address of the consumer and user or of the consumers and users
- Signature of the consumer and user or of the consumers and users
- Date and place
(*) Strike out what does not apply.
We sell to both individuals and businesses, worldwide.